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Legal Documentation

Privacy Policy

Effective Date: January 1, 2026 | Last Updated: September 17, 2026

1. Introduction

SyncoBee ("we," "our," or "us") is dedicated to protecting the privacy, confidentiality, and security of our clients, partners, and website visitors. This Privacy Policy details how we collect, process, store, and safeguard your personal information and technical data when you visit our website, interact with our services, or engage our consulting and engineering teams.

2. Information We Collect

We collect information in the following categories:

  • Contact & Business Identification: Name, professional email address, company name, phone number, and project budget communicated via our contact forms or onboarding assessments.
  • Technical & Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and interaction timestamps collected automatically via server logs and essential cookies.
  • Project & Technical Materials: Architecture documentation, specifications, schema structures, or code repositories shared during engagements under Non-Disclosure Agreements (NDAs).

3. AI Systems & Data Confidentiality Protocol

As an enterprise software and AI consultancy, we uphold stringent ethical standards regarding client data:

  • Zero Model Training: We never use client proprietary code, business logic, customer records, or confidential documentation to train public Foundation Models (LLMs) without explicit written consent.
  • Data Isolation: AI automations, Retrieval-Augmented Generation (RAG) pipelines, and agents developed for your organization utilize dedicated vector databases and isolated tenants with enterprise-grade encryption in transit (TLS 1.3) and at rest (AES-256).

4. How We Use Your Information

  • To evaluate project feasibility and deliver tailored technical proposals, estimates, and statements of work (SOWs).
  • To build, test, deploy, and maintain custom software applications and staff augmentation arrangements.
  • To process invoices, track milestones, and fulfill administrative obligations under our service agreements.
  • To maintain platform security, prevent fraudulent activities, and optimize website performance.

5. Third-Party Services & Disclosure

We do not sell, rent, or trade your personal or business data. We only share information with vetted infrastructure and platform providers necessary to operate our business, including:

  • Cloud hosting and database infrastructure (e.g., Railway, PostgreSQL, AWS, Google Cloud).
  • Secure communication, session storage, and email delivery platforms.
  • Legal or regulatory authorities only when strictly required by enforceable legal process.

6. Data Retention & Security

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or our master service agreements. Upon contract conclusion, client proprietary data is securely archived or permanently expunged according to agreed data destruction schedules.

7. Your Privacy Rights

Depending on your jurisdiction (including GDPR in the EU and CCPA/CPRA in California), you have rights to access, correct, delete, or restrict the processing of your personal information.

To exercise any of these rights, contact our Data Protection Officer at [email protected].

8. Contact Us

If you have questions regarding this Privacy Policy or our security practices, reach out to us at:

SyncoBee Legal & Compliance
Email: [email protected]
Web: https://syncobee.com